Question

Difficulty: MediumCoping Mechanisms

A client is recovering in the surgical unit 3 days after a permanent colostomy placement. The client refuses to look at the stoma, turns their head away during pouch changes, and states, "Just do what you have to do so I can go to sleep." Which actions by the practical nurse (PN) are appropriate to support the client's coping? Select all that apply.

  1. Provide a supportive, non-judgmental environment by actively listening if the client chooses to express their feelings.Answer
  2. B
    State, "Do not worry, many clients learn to manage a colostomy without any problems."
  3. Ensure the client's privacy by closing the door and drawing the curtains during ostomy care.Answer
  4. D
    Ask the client, "Why are you avoiding looking at the stoma when you will need to care for it soon?"
  5. E
    Explain to the client that they must progress through the specific stages of grief before they can achieve acceptance.
  6. Introduce small, manageable aspects of care, such as having the client simply hold a clean pouch.Answer

Answer

The appropriate actions are providing a supportive environment, ensuring privacy during care, and introducing small, manageable aspects of care.
The correct actions reflect therapeutic communication and appropriately paced nursing care. Providing a non-judgmental environment encourages the expression of feelings when the client feels ready. Ensuring privacy minimizes embarrassment and promotes dignity during a vulnerable time. Introducing small, manageable steps respects the client's current use of denial as a protective coping mechanism while gently moving them toward eventual adaptation and self-care.

Step-by-Step Solution

1
Analyze the client's behavior and statements.
The client is demonstrating avoidance and denial regarding the body image change caused by the new colostomy.
Recognizing the current coping mechanism (denial) is essential for selecting appropriate, paced therapeutic interventions.
2
Evaluate the nursing actions for therapeutic value.
Listening actively, ensuring privacy, and introducing care in small steps support the client without forcing immediate confrontation with the stoma.
These actions promote dignity, build trust, and gently guide the client toward acceptance at a pace they can handle.
3
Identify and eliminate non-therapeutic actions.
Providing false reassurance, asking "why" questions, and enforcing rigid grief stages are identified as inappropriate.
These actions block communication, increase the client's anxiety, and fail to recognize the highly individual nature of coping with a body image change.

Key Concept

Coping Mechanisms and Therapeutic Communication
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