A client who recently received a terminal diagnosis explicitly tells the healthcare team, "I do not want my children to know about my condition." Later that afternoon, the client's adult child, who is listed in the chart as the emergency contact, approaches the practical nurse and asks for an update on the client's recent biopsy results. Which action should the nurse take?
- AProvide a brief overview of the biopsy results because the child is the documented emergency contact.
- BConduct a comprehensive psychosocial assessment of the family's readiness to receive the difficult news.
- Inform the child that privacy regulations prohibit the disclosure of medical information and encourage them to speak directly with the client.Answer
- DInstruct the child that they will now need to sign informed consent forms for the client's upcoming palliative treatments.
Answer
Inform the child that privacy regulations prohibit the disclosure of medical information and encourage them to speak directly with the client.
The correct action prioritizes the client's right to privacy and confidentiality. A competent client has the absolute right to determine who receives their health information. The nurse must respect this decision, even if the inquiring individual is a close family member or listed as an emergency contact, by maintaining privacy and therapeutically redirecting the inquiry back to the client.
Step-by-Step Solution
Key Concept
Client Confidentiality and Autonomy