An older adult resident in a long-term memory care facility begins pacing the hallway rapidly, clenching their fists, and glaring at other individuals. The resident loudly states, 'Everyone is plotting against me, and I will not let it happen!' Which action should the practical nurse (PN) take first?
- Approach the resident calmly from a slight angle and offer to walk together to a quiet, low-stimulation environment.Answer
- BDocument the sudden behavioral change as a normal, expected progression of age-related cognitive decline.
- CAttempt to clarify the delusion by asking the resident exactly why they feel threatened by the others.
- DApply a soft physical restraint to a chair to prevent the resident from becoming exhausted or injuring others.
Answer
The correct action is to approach the resident calmly and offer to relocate them to a quiet, low-stimulation environment.
Approaching the individual calmly from a slight angle (which is non-threatening) and guiding them to a quiet area is the priority de-escalation technique. This action prioritizes safety, uses the least restrictive intervention available, and helps reduce the sensory overload that may be fueling the paranoia and agitation.
Step-by-Step Solution
Key Concept
Crisis De-escalation and Least Restrictive Interventions