Question

Difficulty: MediumClient Rights and Advocacy

A practical nurse (PN) is assigned to care for a client preparing for an elective surgical procedure. The provider has discussed the surgery with the client. The client is currently alert and oriented but becomes anxious and repeatedly attempts to remove their peripheral intravenous (IV) line. Meanwhile, an unidentified caller claiming to be the client's cousin requests a condition update over the phone. Which of the following actions by the PN are appropriate? Select all that apply.

  1. Act as a witness to the client's signature on the preoperative informed consent formAnswer
  2. B
    Describe the potential surgical risks and alternative treatments prior to the client signing the consent form
  3. Verify if the client has provided a written authorization privacy code before sharing any medical information with the callerAnswer
  4. D
    Inform the caller of the scheduled surgery time but withhold the client's specific medical diagnosis
  5. E
    Apply soft bilateral wrist restraints immediately to prevent the client from dislodging the preoperative IV line
  6. Attempt to distract the client and cover the IV insertion site with a flexible sleeve before considering physical restraintsAnswer

Answer

The correct actions include acting as a witness to the consent signature, verifying authorization before disclosing information over the phone, and attempting less restrictive alternatives (like covering the IV site) before applying restraints.
The practical nurse's role in informed consent is strictly to witness the voluntary signature of an alert, competent client after the provider has educated them. Upholding confidentiality requires verifying that a caller is an authorized contact before sharing any health information. Finally, client rights dictate that least restrictive measures, such as distraction or concealing medical lines, must be exhausted and documented prior to the application of physical restraints.

Step-by-Step Solution

1
Analyze the client's preoperative informed consent needs.
The provider has already explained the surgery to the alert and oriented client. The PN's proper role is to witness the voluntary signature, not to explain surgical risks.
Maintaining professional boundaries and operating within the Practical Nurse scope of practice.
2
Evaluate the caller's request for a medical update.
The caller is unidentified. Information cannot be shared, even partially, without verifying prior client authorization (such as a privacy code).
Protecting client confidentiality under HIPAA regulations.
3
Address the client's anxiety and attempts to pull the IV line.
Implement distraction techniques and conceal the IV line from view instead of immediately applying physical restraints.
Protecting the client's right to be free from unnecessary restraints by utilizing less restrictive alternatives first.

Key Concept

Client Rights: Informed Consent, Confidentiality, and Restraint Alternatives
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