Question

Difficulty: MediumBehavioral Interventions

A client on an inpatient psychiatric unit begins pacing rapidly near the medication room, clenching their fists, and shouting loudly. In what order should the practical nurse implement the following interventions? Arrange the actions in the correct sequence, starting with the immediate priority and progressing from least restrictive to most restrictive.

  1. 1Direct other clients in the vicinity to move to a safe, quiet area.
  2. 2Attempt verbal de-escalation using a calm, non-confrontational tone of voice.
  3. 3Offer the client a prescribed as-needed (PRN) oral medication for agitation.
  4. 4Activate the facility's behavioral emergency response team.
  5. 5Administer a prescribed as-needed (PRN) intramuscular (IM) antipsychotic medication.

Answer

The correct sequence is to first secure the milieu by moving other clients, then attempt verbal de-escalation, offer voluntary oral medication, call for the behavioral response team, and finally, administer an intramuscular medication only as a last resort.
When managing an escalating behavioral crisis, the nurse must prioritize safety and follow the principle of least restrictive intervention. The first priority is always the safety of bystanders and the milieu, which requires removing other clients from the area. Next, the nurse must attempt the least invasive direct intervention, which is verbal de-escalation. If this is ineffective, offering a voluntary, oral medication is the next appropriate step. If the client continues to escalate and poses a threat, the nurse should call for a behavioral response team (a show of support). Finally, administering an intramuscular medication is considered a chemical restraint and is reserved as a last resort for imminent danger.

Step-by-Step Solution

1
Direct other clients in the vicinity to move to a safe, quiet area.
The immediate environment is secured.
Protecting the safety of other clients is the absolute first priority in any behavioral emergency.
2
Attempt verbal de-escalation using a calm, non-confrontational tone of voice.
The nurse attempts to calm the client using communication.
Verbal intervention is the least restrictive, non-invasive method to address agitation.
3
Offer the client a prescribed as-needed (PRN) oral medication for agitation.
The client is given a choice to take medication voluntarily.
If verbal methods fail, a voluntary oral medication is the next step in the least restrictive hierarchy.
4
Activate the facility's behavioral emergency response team.
Trained staff arrive to provide a show of support and manage potential violence.
When the client continues to escalate despite less restrictive measures, additional specialized assistance is necessary to maintain safety before applying physical or chemical restraints.
5
Administer a prescribed as-needed (PRN) intramuscular (IM) antipsychotic medication.
The client receives an involuntary or rapid-acting injectable medication.
IM medications for agitation act as a chemical restraint and are considered highly restrictive; they are used only when the client poses an imminent physical threat to self or others.

Key Concept

Least Restrictive Intervention Hierarchy
Estimated Time:1m 30s
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