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Difficulty: EasyTherapeutic Communication

Match each therapeutic communication technique with the corresponding example of a nurse's statement.

  • Broad opening"Where would you like to begin our discussion today?"
  • Reflecting"You appear tense when discussing your upcoming surgery."
  • Exploring"Please explain more about the pain you are experiencing in your chest."
  • Clarifying"I am not sure I follow what you mean when you say you are 'feeling lost'."

Answer

Broad opening matches with 'Where would you like to begin our discussion today?'. Reflecting matches with 'You appear tense when discussing your upcoming surgery.'. Exploring matches with 'Please explain more about the pain you are experiencing in your chest.'. Clarifying matches with 'I am not sure I follow what you mean when you say you are feeling lost.'.
The correct matches pair each therapeutic communication technique with its defining clinical example. A broad opening allows the client to steer the conversation. Reflecting highlights the client's observed emotional state. Exploring gathers deeper information on a specific topic. Clarifying ensures mutual understanding of ambiguous statements.

Step-by-Step Solution

1
Identify the purpose of a 'Broad opening'.
Matches with 'Where would you like to begin our discussion today?'
Because it gives the client control over the conversation's direction and does not restrict their response.
2
Identify the purpose of 'Reflecting'.
Matches with 'You appear tense when discussing your upcoming surgery.'
Because it acts as a mirror to the client's observed emotions or nonverbal behaviors, encouraging them to expand on their feelings.
3
Identify the purpose of 'Exploring'.
Matches with 'Please explain more about the pain you are experiencing in your chest.'
Because it prompts the client to expand on a specific concern or experience to provide more depth.
4
Identify the purpose of 'Clarifying'.
Matches with 'I am not sure I follow what you mean when you say you are feeling lost.'
Because it specifically seeks to resolve vague, ambiguous, or abstract statements to ensure mutual understanding.

Key Concept

Therapeutic Communication Techniques
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Topics

Therapeutic Communication

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