A nurse is caring for a client whose spouse died unexpectedly 3 days ago. The client is pacing the room, crying, and states, 'I do not know how I am going to survive without him. Everything is ruined, and it is my fault for not making him go to the hospital sooner.' Which of the following is the most therapeutic response by the nurse?
- You are feeling completely overwhelmed and carrying a heavy burden of blame right now.Answer
- BYou must not blame yourself; there was nothing you could have done to prevent this.
- CWhy do you believe you are responsible for a medical emergency that was out of your control?
- DIt is completely normal to feel this way right now, but I promise that time will heal this pain.
Answer
The response that reflects and validates the client's feelings of being overwhelmed and carrying a burden of blame.
The correct response utilizes the therapeutic techniques of reflection and empathy. By restating the client's feelings of being overwhelmed and taking on blame, the nurse validates the client's emotional experience. This supportive approach does not judge the client or attempt to prematurely 'fix' an unfixable situation, thereby encouraging the client to continue expressing their feelings safely.
Step-by-Step Solution
Key Concept
Therapeutic Communication in Acute Grief