Question

Difficulty: MediumBehavioral Interventions

A nurse is managing the care of a client on a physical rehabilitation unit who has a history of substance use disorder. Over the past two days, the client has exhibited manipulative behaviors, such as attempting to pit nursing staff against each other to obtain early doses of PRN analgesics and frequently arguing about unit visitation rules. The nurse is updating the client's care plan to address these behaviors. Which of the following behavioral interventions should the nurse include? Select all that apply.

  1. Establish and clearly communicate specific limits and consequences regarding the client's behavior.Answer
  2. Ensure all members of the healthcare team consistently adhere to the established behavioral plan.Answer
  3. Designate one primary nurse per shift to handle all of the client's medication and scheduling requests.Answer
  4. D
    Delegate the task of explaining and enforcing the unit visitation rules to the unlicensed assistive personnel (UAP).
  5. E
    Apply bilateral soft wrist restraints if the client becomes verbally argumentative about the pain medication schedule.
  6. F
    Allow occasional exceptions to the visitation rules to foster a more therapeutic nurse-client relationship.

Answer

The correct interventions are to establish and communicate clear limits, ensure strict team adherence to the behavioral plan, and designate one primary nurse per shift to handle the client's requests.
Managing manipulative behavior and staff splitting requires a highly structured, unified approach. Establishing clear limits, ensuring all interdisciplinary team members adhere strictly to the same plan, and centralizing requests through one designated staff member per shift prevents the client from successfully playing staff against one another and promotes a secure, predictable therapeutic environment.

Step-by-Step Solution

1
Analyze the client's behavior and the clinical environment.
The client is demonstrating manipulative behavior (staff splitting) and boundary testing on a rehabilitation unit.
Accurately identifying the specific behavioral issue dictates the appropriate management and communication strategy.
2
Evaluate each intervention for its effectiveness in managing manipulative behavior.
Consistent limit-setting, team adherence, and centralizing requests directly neutralize splitting behaviors.
Manipulative clients exploit inconsistencies; a unified, predictable approach prevents this manipulation.
3
Identify contraindicated actions among the remaining options.
Delegating to UAPs, using physical restraints for verbal arguments, and breaking unit rules are unsafe or non-therapeutic.
These actions violate nursing scope of practice, safety protocols regarding least-restrictive environments, and therapeutic boundaries.

Key Concept

Management of manipulative and splitting behaviors through consistent limit-setting and unified interdisciplinary team communication.
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