During an intake assessment at a community behavioral health clinic, a client seeking treatment for alcohol dependence states, "I do not understand why everyone is making such a big deal. I can stop drinking whenever I choose." Which response by the nurse is most appropriate?
- You feel that you have full control over your alcohol consumption.Answer
- BWhy did you agree to come to the clinic today if you do not have a problem?
- CMany people feel that way initially, but you will eventually realize how alcohol is affecting your life.
- DYou must admit that you have a severe addiction before any of our treatments can be successful.
Answer
The most appropriate response is to restate the client's feelings by acknowledging they feel they have full control over their alcohol consumption.
The correct response utilizes restating (or reflection), a fundamental therapeutic communication technique. By repeating the main idea expressed by the client, the nurse demonstrates active listening and respect. This approach gently prompts the client to explore their own statement further without the nurse arguing against their denial or passing judgment.
Step-by-Step Solution
Key Concept
Therapeutic Communication