Question

Difficulty: EasyCustom Fields and Data Types

An administrator at a logistics company needs to set up a custom picklist field on the Lead object to capture delivery preferences. The administrator must ensure that specific picklist values are shown only for specific Lead record types, and that this preference data is preserved when a Lead is converted into an Account, Contact, and Opportunity. Which two actions should the administrator take to fulfill these requirements?

  1. Map the custom Lead field to corresponding custom fields on the Account, Contact, or Opportunity objects in Lead Conversion Field Mapping.Answer
  2. Configure the available picklist values individually under the Picklists for Available Values section of each Lead Record Type.Answer
  3. C
    Create a roll-up summary field on the Lead object to aggregate delivery preference values from related Account records.
  4. D
    Assign the custom picklist values directly to user profiles to restrict choice visibility across record types.
  5. E
    Convert the custom field into a master-detail relationship field to prevent data loss upon conversion.

Answer

The administrator must map the custom Lead field to custom fields on the Account, Contact, or Opportunity objects, and configure the picklist values available for each Lead Record Type.
Mapping the custom lead field ensures that custom data transfers to Account, Contact, or Opportunity records upon conversion. Controlling available picklist values within each Record Type configuration restricts visible choices appropriately for different business processes.

Step-by-Step Solution

1
Configure Record Type picklist availability
Only relevant picklist values are shown to users depending on the assigned record type.
Record Types control which subset of picklist values are visible when creating or editing records.
2
Map custom Lead field for lead conversion
Custom field data from the Lead transfers seamlessly to target records during conversion.
Custom Lead field values are lost during conversion unless explicitly mapped to corresponding custom fields on Account, Contact, or Opportunity.

Key Concept

Custom Field Administration and Record Type Picklist Assignment
Estimated Time:1m 0s
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