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Question

Difficulty: EasyActivity Management: Tasks, Events, and Shared Activities

An administrator at Financial Connect enables Shared Activities in Salesforce to improve client meeting logging. Which capability becomes available to users when creating a single Event record?

  1. Relating up to 50 Contacts to the single Event recordAnswer
  2. B
    Relating up to 50 Accounts to the single Event record
  3. C
    Relating up to 50 Opportunities to the single Event record
  4. D
    Relating up to 50 Cases to the single Event record

Answer

Relating up to 50 Contacts to the single Event record
Enabling Shared Activities allows users to relate a single Task or Event to up to 50 Contacts (or Leads). The Related To field still permits only one parent record, such as an Account or Opportunity.

Step-by-Step Solution

1
Identify the feature being enabled
Shared Activities ('Allow Users to Relate Multiple Contacts to Tasks and Events') is enabled in Salesforce.
Understanding the core functionality of Shared Activities is necessary to evaluate record limits.
2
Determine object relationship limits under Shared Activities
Shared Activities allows relating up to 50 Contacts (or Leads) to a single Task or Event record via the Name field.
Salesforce restricts multi-object activity relationships to people records (Contacts/Leads), while non-people objects such as Accounts, Opportunities, or Cases remain limited to a single related record per activity.

Key Concept

Salesforce Shared Activities limits and capabilities
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Topics

Activity Management: Tasks, Events, and Shared Activities

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