An administrator at Nexus Industrial Solutions is configuring the Lightning Sales Console to increase the efficiency of inside sales representatives. Match each Salesforce sales productivity feature to the business requirement it fulfills.
- MacrosAutomate multi-step routine tasks, such as updating an Opportunity stage and creating a follow-up Task in a single click.
- History Utility ComponentQuickly locate and reopen recently visited records and workspace tabs directly from the console bottom bar.
- Split ViewWork through a list of leads while maintaining the detailed record workspace open side-by-side.
- Interaction LogCapture call notes and log activity details seamlessly on the active record page without opening a separate tab.
Answer
Macros match with automating multi-step routine tasks in a single click; History Utility Component matches with reopening recently visited records from the bottom bar; Split View matches with working through a list of leads alongside open record details; Interaction Log matches with capturing call notes and activity details on the active record page.
Each feature corresponds precisely to its productivity function in Salesforce Sales Console: Macros execute multi-step user actions; History Utility component tracks and reopens recently viewed console tabs; Split View lets reps process list views alongside active record details; and Interaction Log provides inline call note taking on record pages.
Step-by-Step Solution
Key Concept
Lightning Sales Console Productivity Features