Question

Difficulty: EasyProcess Builder Capabilities

Match each Salesforce business requirement to the corresponding Process Builder capability or limitation.

  • Automatically notify a Chatter group when a High-Value Opportunity is closed.Supported via the Post to Chatter action
  • Automatically submit a Discount Request record for approval when the discount exceeds 20%.Supported via the Submit for Approval action
  • Update the phone number on all child Contact records when the parent Account phone changes.Supported via the Update Records action for related child records
  • Delete an obsolete record automatically when a custom status field is updated to Expired.Not supported in Process Builder (requires Flow Builder or Apex)

Answer

Posting Chatter updates matches 'Supported via the Post to Chatter action'; Approval requests match 'Supported via the Submit for Approval action'; Updating child records matches 'Supported via the Update Records action for related child records'; Deleting records matches 'Not supported in Process Builder (requires Flow Builder or Apex)'.
Process Builder provides native capabilities for creating/updating records (including related child records), submitting records for approval, and posting to Chatter feeds. However, deleting records is outside its functional capabilities and requires Flow Builder or Apex code.

Step-by-Step Solution

1
Evaluate standard action capabilities supported natively in Process Builder.
Posting to Chatter, submitting records for approval, and updating related child records are standard native actions in Process Builder.
Process Builder allows admins to configure cross-object record updates, Chatter notifications, and approval submissions declaratively.
2
Identify execution limitations of Process Builder.
Record deletion is not available as a standard action in Process Builder.
Deleting records requires tools with expanded data manipulation capabilities, such as Flow Builder or Apex triggers.

Key Concept

Process Builder Supported Actions and Platform Limitations
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