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Question

Difficulty: EasyActivity Management: Tasks, Events, and Shared Activities

An administrator at Apex Solar is configuring Activity Settings in Salesforce. After enabling Shared Activities ('Allow Users to Relate Multiple Contacts to Tasks and Events'), which two features become available when users log activities? (Choose 2)

  1. Users can relate up to 50 contacts to a single task or event.Answer
  2. The activity automatically relates to the Account associated with the primary Contact.Answer
  3. C
    Users can relate up to 50 Account records directly to a single task or event.
  4. D
    Assigning a task to a Public Group creates a single shared task record updated concurrently by all members.

Answer

Enabling Shared Activities allows relating up to 50 contacts to a single task or event, and automatically relates the activity to the Account of the designated primary Contact.
When Shared Activities is enabled, users can associate up to 50 contacts with a single task or event. Additionally, Salesforce automatically relates the activity to the Account belonging to the designated primary contact.

Step-by-Step Solution

1
Identify the primary capability of Shared Activities.
Shared Activities increases the limit of related Contact records on a single task or event up to 50.
This feature is designed specifically for multi-contact activity logging.
2
Determine how Account relationships are handled for shared activities.
The activity automatically links to the Account associated with the primary contact.
Salesforce maintains a single Account relationship based on the designated primary contact.

Key Concept

Shared Activities configuration and operational capabilities
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Topics

Activity Management: Tasks, Events, and Shared Activities

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