Vanguard Global Tech needs to grant regional helpdesk supervisors administrative permissions over user accounts strictly within the 'APAC Support' role hierarchy without providing full System Administrator access. The Salesforce administrator creates a Delegated Administration group for these supervisors.
Which two administrative capabilities can be granted to the helpdesk supervisors through this Delegated Administration group? (Select 2 options)
- Unlocking user accounts and resetting passwords for users within the specified role hierarchyAnswer
- Assigning specified permission sets to users within the delegated user scopeAnswer
- CCreating new custom profiles to grant additive object permissions to users in the delegated role
- DDeactivating user accounts that are currently assigned as default lead owners in system settings without freezing them first
Answer
Delegated administrators can unlock accounts, reset passwords, and assign pre-approved permission sets to users within their assigned roles and subordinate roles.
Delegated Administration allows administrators to grant specific management rights over users in assigned roles. Valid delegated tasks include unlocking accounts, resetting passwords, editing specified user fields, assigning specified profiles, and assigning pre-approved permission sets.
Step-by-Step Solution
Key Concept
Delegated Administration Scope and Privileges