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Difficulty: EasyPage Layouts and Record Types Assignment

An administrator created a new Record Type called 'Consulting Services' on the Lead object. Although an outdated picklist value was deactivated at the object level, users still see that value when creating records using the 'Consulting Services' Record Type. Which administrative action should be taken to remove this value from the dropdown?

  1. Edit the available picklist values for the Lead Source field within the Consulting Services Record Type detail page.Answer
  2. B
    Modify the Page Layout assigned to the Sales profile to remove the picklist value from display.
  3. C
    Create a permission set to restrict access to the deactivated picklist value for affected users.
  4. D
    Configure component visibility rules on the Lightning Record Page using Dynamic Forms.

Answer

Edit the available picklist values for the Lead Source field within the Consulting Services Record Type detail page.
When a Record Type is created or modified, available picklist values for each custom or standard picklist field must be explicitly configured under that specific Record Type's setup page in Object Manager. Deactivating or modifying values at the object level does not automatically update existing Record Type picklist assignments.

Step-by-Step Solution

1
Identify the cause of the picklist discrepancy.
Recognize that creating or editing a Record Type requires explicit configuration of available picklist values for each picklist field on that object.
Record types maintain their own independent list of active picklist values.
2
Navigate to the target Record Type in Object Manager.
Locate the Lead object, select Record Types, and choose 'Consulting Services'.
Picklist assignments per record type are configured directly under the Record Type configuration page.
3
Edit the Lead Source picklist field under the Record Type.
Remove the unwanted picklist value from the Selected Values list and save.
This updates the available dropdown options specifically for records assigned to the Consulting Services Record Type.

Key Concept

Record Type Picklist Value Assignment
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Topics

Page Layouts and Record Types Assignment

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