A Salesforce Administrator is designing a record-triggered flow to automate Case assignment. The flow must evaluate the Case Priority field and route high-priority cases down one execution path and normal-priority cases down a different path. Which Flow Builder element should the administrator add to branch the flow logic based on these field conditions?
- Decision elementAnswer
- BAssignment element
- CLoop element
- DUpdate Records element
Answer
The Decision element is used in Flow Builder to evaluate field conditions and branch the flow into multiple outcome paths.
The Decision element in Flow Builder evaluates logical expressions and routes the flow down different outcome paths based on whether criteria (such as Case Priority equal to 'High') are met.
Step-by-Step Solution
Key Concept
Flow Builder Decision Element and Logic Branching