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Difficulty: EasyChatter Settings, Feed Tracking, and Publisher Layouts

An administrator wants field updates on Opportunity records, such as changes to the Amount and Stage fields, to automatically appear in the record feed. Which feature should the administrator enable and configure in Salesforce Setup?

  1. Feed TrackingAnswer
  2. B
    Global Publisher Layouts
  3. C
    Chatter Group Feeds
  4. D
    Record Type Layouts

Answer

Feed Tracking
Feed Tracking allows administrators to select specific standard or custom object fields to track. When users modify these fields, Salesforce automatically posts a change notification in the record's Chatter feed.

Step-by-Step Solution

1
Identify the administrative requirement to show record field modifications in the Chatter feed.
Recognize that Salesforce provides a specific administration setting dedicated to tracking field updates in feeds.
Recording automated updates when key record fields change is controlled via object-level Feed Tracking.
2
Navigate to Feed Tracking settings under Chatter in Setup and enable it for the Opportunity object.
Selecting tracked fields (e.g., Amount, Stage) generates automated feed posts whenever those fields change.
Feed Tracking actively monitors up to 20 fields per object to post changes directly to record Chatter feeds.

Key Concept

Feed Tracking Configuration
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Topics

Chatter Settings, Feed Tracking, and Publisher Layouts

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