Question

Difficulty: MediumActivity Management: Tasks, Events, and Shared Activities

A system administrator at an architectural design firm is configuring activity management. The director of project management wants project managers to log initial client discovery meetings with multiple client stakeholders simultaneously, and also assign project onboarding checklist tasks to a team of four project coordinators. Which two capabilities and behaviors describe how Salesforce handles these activity requirements? (Select 2)

  1. Enabling Shared Activities allows an event to be related to up to 50 contacts via the Name field while remaining linked to a single related record like an Account or Opportunity.Answer
  2. B
    Assigning a task to a group or multiple users creates a single shared task record where any user's completion marks the task complete for all assigned members.
  3. Assigning a task to multiple users or a group results in Salesforce generating individual, separate task copies for each member of the group.Answer
  4. D
    Shared Activities enables a single task or event to be related to up to 50 different Account records simultaneously.

Answer

Shared Activities permits relating an event or task to up to 50 contacts while linking to one primary related record, and assigning a task to a group creates separate, individual task copies for each user.
The correct statements accurately identify that Shared Activities permits relating a single event or task to up to 50 contacts via the Name field (WhoId) while linked to a single related object record (WhatId), and that assigning a task to a group or multiple users creates individual, separate copies of the task for each assigned member.

Step-by-Step Solution

1
Evaluate multi-contact event logging requirements against Shared Activities limits.
Confirm that Shared Activities allows relating up to 50 contacts (Name field / WhoId) to a single event or task.
Salesforce Shared Activities expands the WhoId relationship limit to 50 contacts while restricting the WhatId (Related To) to 1 record.
2
Evaluate group task assignment behavior in Salesforce.
Confirm that assigning a task to a group generates independent copies of the task for each member.
Task assignment to multiple users creates individual task records assigned to each user so each person can manage and complete their assignment independently.

Key Concept

Shared Activities limits and group task assignment behavior
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