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Difficulty: EasyContent Management and Salesforce Files

An administrator needs to share a sales presentation stored in Salesforce Files with an external prospect who does not have a Salesforce user license. The administrator must ensure that access to the shared file automatically expires after 14 days. Which feature should the administrator use?

  1. Generate a Content Delivery or File Public Link and configure an expiration date.Answer
  2. B
    Assign the external prospect a Library Administrator permission set in Salesforce.
  3. C
    Set the Organization-Wide Default (OWD) sharing setting for Files to Public Read/Write.
  4. D
    Enable Chatter Feed Tracking on the Content Document object for external viewers.

Answer

Generate a Content Delivery or File Public Link and configure an expiration date.
Generating a Content Delivery or File Public Link allows users to share Salesforce Files externally with individuals who do not possess a Salesforce license. It natively supports security enforcement like password protection and setting an automatic link expiration date.

Step-by-Step Solution

1
Analyze the requirement for external file access and security controls.
Identify that the recipient does not have a Salesforce user license and requires time-limited access.
Internal security mechanisms like OWD or Permission Sets apply only to authenticated Salesforce users within the organization.
2
Select the appropriate Salesforce Content feature for sharing files with non-licensed external individuals.
Choose Content Deliveries or File Public Links with an explicit expiration date.
These features generate web URLs that can be sent to external people with options to set expiration dates and password restrictions.

Key Concept

Salesforce Files Public Links and Content Deliveries
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Topics

Content Management and Salesforce Files

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