A Salesforce Administrator at SolarSpark Energy configures login security for users assigned to the Call Center Representative profile. The administrator defines a Login IP Range on the profile of 192.168.1.1 to 192.168.1.100. Additionally, the corporate headquarters IP range of 10.0.0.1 to 10.0.0.255 is listed under organization-wide Network Access. A representative attempts to log in from an office computer with the IP address 10.0.0.45. Which outcome will occur upon this login attempt?
- The login attempt is denied because the user's IP address is outside the Login IP Ranges specified on their profile.Answer
- BThe user logs in successfully without verification because the IP address is listed in the organization-wide Network Access trusted ranges.
- CThe user is prompted to enter an identity verification code sent via email before being allowed to log in.
- DThe user is logged in with restricted read-only permissions until an administrator approves the session.
Answer
The login attempt is denied because the user's IP address is outside the Login IP Ranges specified on their profile.
When Login IP Ranges are defined on a user profile in Salesforce, logins outside those specified ranges are strictly denied. Organization-wide Network Access settings (Trusted IP Ranges) only determine whether a user must verify their identity when logging in from a new IP; they do not grant access to users whose profile IP restrictions explicitly exclude their current IP address.
Step-by-Step Solution
Key Concept
Profile IP Ranges vs. Org-Wide Network Access Trusted IP Ranges
Estimated Time:1m 30s