During the setup of a process automation for case management, a system administrator must evaluate whether a Case priority is 'High', 'Medium', or 'Low' to determine the appropriate routing path. Which Flow Builder element provides the conditional logic required to evaluate these criteria and direct the flow down different execution paths?
- Decision elementAnswer
- BAssignment element
- CRoll-up Summary field
- DRecord Type Picklist setting
Answer
The Decision element is used in Flow Builder to evaluate conditions and route flow execution along different paths.
The Decision element in Flow Builder evaluates logical expressions and directs the flow along specific outcome paths based on whether criteria (such as Case priority values) are met.
Step-by-Step Solution
Key Concept
Flow Builder Decision Element for Conditional Logic
Estimated Time:45s