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Difficulty: MediumPage Layouts and Record Types Assignment

An administrator creates a new Record Type named 'Government Account' on the Account object to support a public sector sales team. The administrator assigns the 'Government Page Layout' to the relevant user profiles for this record type. However, when users create a new record using the 'Government Account' record type, they report that the 'Industry' picklist field still displays options relevant only to commercial enterprise clients. Which configuration step did the administrator omit?

  1. Edit the selected values for the Industry picklist directly within the Government Account Record Type settings in Object Manager.Answer
  2. B
    Assign a permission set to the public sector sales team to restrict field-level security for the irrelevant Industry picklist values.
  3. C
    Configure component visibility rules on the Lightning Record Page to conditionally hide specific Industry picklist choices.
  4. D
    Create a custom page layout dedicated to the Industry field and assign it to the public sector user profile.

Answer

Edit the selected values for the Industry picklist directly within the Government Account Record Type settings in Object Manager.
When a new record type is created, it inherits all existing picklist values by default. To customize which picklist options are displayed for a specific record type, the administrator must navigate to Object Manager, select the object and record type, and edit the 'Picklists Available for Editing' section for that specific field.

Step-by-Step Solution

1
Identify the relationship between Record Types and Picklists
Recognize that Record Types allow administrators to define different sets of picklist values for standard and custom picklists.
Creating a Record Type alone does not automatically restrict picklist values; available values must be edited per Record Type.
2
Navigate to the Record Type configuration in Object Manager
Locate Object Manager > Account > Record Types > Government Account > Picklists Available for Editing.
This section allows administrators to specify which picklist values are visible for this specific record type.
3
Modify the picklist selection
Remove the commercial enterprise options from the selected list for the Industry field and save.
This ensures users assigned to the Government Account record type only see applicable industry choices.

Key Concept

Picklist Value Assignment per Record Type
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Topics

Page Layouts and Record Types Assignment

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