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Difficulty: EasyOrganization-Wide Defaults (OWD)

An organization wants to restrict default record visibility for the Lead object so that sales representatives can only view and edit the leads that they personally own. Which Organization-Wide Default (OWD) setting should the administrator select for the Lead object to meet this requirement?

  1. PrivateAnswer
  2. B
    Public Read-Only with a profile restriction
  3. C
    Public Read/Write with a restrictive permission set
  4. D
    Public Read/Write and deselect 'Grant Access Using Hierarchies'

Answer

The administrator should set the Organization-Wide Default (OWD) for the Lead object to Private.
The correct setting is Private because Organization-Wide Defaults (OWD) establish the baseline level of access for an object. When OWD is set to Private, users cannot see or edit records owned by other users unless access is explicitly opened up through the role hierarchy, sharing rules, or manual sharing.

Step-by-Step Solution

1
Identify the required baseline access level
Users should only view records they own, requiring the most restrictive record access setting.
Organization-Wide Defaults establish the baseline record access for all users in the organization.
2
Evaluate standard OWD setting levels
The Private access setting restricts record visibility strictly to the record owner and users above them in the role hierarchy.
Setting OWD to Private ensures no other users have read or edit permissions by default.

Key Concept

Organization-Wide Defaults (OWD) set the baseline level of access for records, where Private provides the most restrictive access.
Estimated Time:45s
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Topics

Organization-Wide Defaults (OWD)

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