An administrator created a new Record Type named 'Vendor Support' on the Case object and assigned the 'Vendor Case Layout' to the 'Tier 2 Support' profile for this Record Type. However, users assigned to the 'Tier 2 Support' profile report two unexpected behaviors: 1) When creating a 'Vendor Support' case, the Priority picklist still displays the value 'Critical - Emergency', which is meant only for internal system outages. 2) Users who were granted access to the 'Vendor Support' Record Type solely through a Permission Set (while remaining assigned to the 'Standard User' profile) see the default 'Standard Case Layout' instead of the 'Vendor Case Layout' when viewing 'Vendor Support' records. Which statement accurately explains the root causes of these behaviors and the correct configuration steps to resolve them?
- Available picklist values must be configured explicitly for each Record Type in Object Manager, and Page Layout assignments are strictly determined by a user's Profile, not by Permission Sets.Answer
- BPicklist values are automatically filtered by removing them from the Page Layout, and Page Layout assignments assigned via Permission Sets require enabling Field-Level Security for the Record Type.
- CPermission Sets override Profile Page Layout assignments automatically once Record Type visibility is granted, so the administrator must assign the Page Layout directly within the Permission Set settings.
- DDynamic Forms component visibility rules on the Lightning Record Page automatically override Record Type picklists, so the administrator must configure a field filter to hide the unwanted picklist value.