In the 1920s, researchers at the Hawthorne Works telephone factory near Chicago conducted studies to determine if altering workplace illumination levels would affect worker productivity. They observed that productivity increased not only when lighting was improved but also when it was dimmed. This perplexing finding led the researchers to conclude that the workers were not responding to physical changes in their environment. Instead, the temporary increase in output was driven by the psychological effect of receiving attention from the observers. This phenomenon, now known as the Hawthorne Effect, remains a foundational concept in industrial psychology.
Which choice best describes the function of the underlined sentence in the text as a whole?
- It reports a specific observation that serves as the foundation for the explanation introduced later in the passage.Answer
- BIt states the overarching conclusion of the study that the passage as a whole seeks to defend.
- CIt details the physical changes in illumination that the factory owners implemented prior to the study.
- DIt outlines a theoretical hypothesis that the researchers rejected before gathering evidence.