In interpersonal communication within public administration, non-verbal behavior plays a critical role in conveying messages effectively. Which of the following non-verbal actions specifically illustrates the use of kinesics?
- Nodding the head and using hand movements to reinforce a verbal messageAnswer
- BVarying vocal pitch and speaking speed to emphasize crucial instructions
- CExperiencing sound distortion from a faulty sound system during a public meeting
- DShouting over team members and slamming the table to force compliance
Answer
Nodding the head and using hand movements to reinforce a verbal message
Kinesics is the domain of non-verbal communication that involves body movement, such as gestures, facial expressions, and posture. Nodding the head and using hand movements directly exemplify kinesic communication.
Step-by-Step Solution
Key Concept
Kinesics (Body Movement and Gestures)