Question

Difficulty: MediumBreakdown Procedures

While driving on an all-lane running smart motorway, an engine warning forces you to pull into an Emergency Area (emergency refuge area). Which TWO actions should you take to comply with official breakdown procedures?

  1. Switch on your hazard warning lights and ensure all occupants exit via the left-hand passenger doorsAnswer
  2. Use the emergency roadside telephone in the refuge area to contact the regional control centreAnswer
  3. C
    Walk back along the verge to place a red warning triangle 45 metres behind your vehicle
  4. D
    Remain seated inside the car with the doors locked until breakdown assistance arrives

Answer

Switch on your hazard warning lights and ensure all occupants exit via the left-hand passenger doors, and use the emergency roadside telephone in the refuge area to contact the regional control centre.
When stopping in an Emergency Area on a smart motorway, drivers must switch on hazard warning lights, ensure all occupants exit via the left-hand passenger doors to move behind the safety barrier, and use the emergency telephone provided. This ensures maximum protection against traffic collisions and gives regional control centres the exact vehicle location.

Step-by-Step Solution

1
Secure vehicle visibility and conduct safe passenger evacuation.
Activate hazard warning lights and direct all passengers to exit exclusively through the left-side doors.
Exiting through the left-hand side prevents occupants from stepping into the path of live carriageway traffic.
2
Report the emergency using designated roadside infrastructure.
Use the free roadside emergency SOS phone situated in the refuge area to report the breakdown.
The emergency telephone immediately alerts traffic control operators, who can set variable signs and dispatch traffic officers.

Key Concept

Safety and reporting protocols for vehicle breakdowns in Emergency Areas on smart motorways
Estimated Time:1m 0s
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