Question

Difficulty: MediumTransitions of Care and Handoff Protocols

A day-shift internal medicine resident is preparing to sign out to the night float resident regarding a 52-year-old man admitted for diabetic ketoacidosis. The patient recently transitioned from an intravenous insulin infusion to a subcutaneous regimen. To minimize communication errors, the resident utilizes a standardized handoff framework. Arrange the following verbal statements in the correct chronological sequence to align with the evidence-based I-PASS handoff protocol.

  1. 1"The patient is currently clinically stable but warrants close observation as a 'watcher' tonight."
  2. 2"He is a 52-year-old man who presented with diabetic ketoacidosis, now transitioned to subcutaneous glargine."
  3. 3"Please review his 04:00 basic metabolic panel to verify his anion gap remains closed."
  4. 4"If his capillary blood glucose falls below 70 mg/dL, administer an ampule of 50% dextrose and recheck in 15 minutes."
  5. 5"I understand I need to check the 04:00 labs and give dextrose if he becomes hypoglycemic. Did I miss anything?"

Answer

The correct sequence follows the I-PASS mnemonic: Illness Severity, Patient Summary, Action List, Situation Awareness and Contingency Planning, and Synthesis by Receiver.
The correct arrangement demonstrates the evidence-based I-PASS structure. Handoffs must systematically begin with Illness Severity (orienting the receiver to acuity), proceed to the Patient Summary (providing the clinical narrative), outline the Action List (concrete tasks), detail Situation Awareness and Contingency Planning (anticipatory guidance for adverse events), and conclude with Synthesis by the Receiver (closed-loop confirmation). This sequential approach significantly reduces omissions and communication-related adverse events during shift changes.

Step-by-Step Solution

1
Identify the required communication framework.
The prompt asks for the correct sequence of the I-PASS handoff protocol.
Recognizing the I-PASS mnemonic (Illness severity, Patient summary, Action list, Situation awareness and contingency planning, Synthesis by receiver) is essential to ordering the statements.
2
Locate the 'Illness Severity' statement.
The statement declaring the patient a 'watcher' establishes acuity.
The protocol dictates that handoffs must begin by framing the patient's stability to anchor the receiver's attention.
3
Locate the 'Patient Summary' statement.
The statement summarizing the patient's age, diagnosis, and transition to subcutaneous insulin provides the clinical context.
Once acuity is established, the receiver needs a concise narrative of the hospital course.
4
Locate the 'Action List' statement.
The request to check the 04:00 basic metabolic panel represents a specific task.
Concrete tasks must be clearly delineated after the clinical context is understood.
5
Locate the 'Situation Awareness and Contingency Planning' statement.
The 'if-then' instruction regarding hypoglycemia management serves as the contingency plan.
Anticipating adverse events and providing actionable directives prevents delays in critical interventions.
6
Locate the 'Synthesis by Receiver' statement.
The closed-loop read-back where the receiver confirms the plan is the final step.
Verbal synthesis ensures mutual understanding and catches any omissions before the handoff concludes.

Key Concept

The I-PASS handoff bundle is a standardized, evidence-based communication tool designed to reduce medical errors during care transitions by providing a predictable, structured format.
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