Examkin

Soru

Zorluk: OrtaAWS Machine Learning Services

A global retail platform is expanding its customer support operations. The platform needs to implement two new features: a conversational chatbot to automatically answer frequently asked questions about order statuses, and a real-time text translation system to help support agents communicate with customers who speak different languages. Which two AWS services should the platform use to meet these requirements? (Select TWO.)

  1. Amazon LexCevap
  2. Amazon TranslateCevap
  3. C
    Amazon Polly
  4. D
    Amazon Rekognition
  5. E
    Amazon Transcribe

Cevap

Amazon Lex and Amazon Translate
The correct services are Amazon Lex and Amazon Translate. Amazon Lex provides the automatic speech recognition and natural language understanding capabilities needed to build a conversational chatbot that can interact with users. Amazon Translate provides fast, high-quality, neural machine translation of text, which allows support agents to interact in real-time with customers who speak different languages.

Adım Adım Çözüm

1
Analyze the first requirement: building a conversational chatbot to answer frequently asked questions.
Identify that the primary AWS service for building conversational interfaces is Amazon Lex.
Amazon Lex uses the same conversational engine that powers Amazon Alexa, enabling natural language understanding and automated speech recognition.
2
Analyze the second requirement: translating customer and agent messages in real-time.
Identify that the primary AWS service for language translation is Amazon Translate.
Amazon Translate is designed specifically to translate text between languages, supporting multilingual communication for customer support.

Anahtar Kavram

Selecting appropriate AWS Machine Learning services based on business requirements for chatbots and translation.
Bu soruyu puanla

Konular

AWS Machine Learning Services

Bu konudan daha fazla soru