A systems technician is troubleshooting network access issues on a newly provisioned workstation connected to an enterprise wired network outlet. The workstation interface receives an IP address of with a subnet mask of . The switch port link indicator shows a solid green status. When the technician configures a static IP address of with default gateway , ICMP pings to the default gateway succeed, but attempts to access external websites by domain name fail, and subsequent dynamic requests time out. Which of the following is the MOST likely cause of these symptoms?
- The DHCP server or relay agent is unreachable, and DNS server settings were omitted from the static IP configuration.Cevap
- BThe DNS server is attempting to lease dynamic IP addresses while the DHCP server is handling hostname resolution.
- CAdjacent 2.4 GHz wireless access points on channels 2 and 3 are causing co-channel interference on the Ethernet switch port.
- DThe physical patch cable has experienced a total wire break, preventing link status detection and physical signaling.
Cevap
The DHCP server or relay agent is unreachable, and DNS server settings were omitted from the static IP configuration.
The initial address indicates APIPA, which occurs when a system cannot reach a DHCP server. Testing with a static IP address restores local IP communication to the default gateway, proving that physical layer cabling and switch port connectivity are fully functional. However, failure to resolve external domain names points directly to missing DNS server settings in the manual configuration profile.
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APIPA Diagnosis and Network Service Role Identification