Soru

Zorluk: ZorOS Installation and Upgrade Methods

A desktop support technician is performing a clean installation of Windows 11 Pro on a workstation configured with a dedicated hardware NVMe RAID array. When reaching the partition selection screen ("Where do you want to install Windows?"), no target drives or storage volumes are displayed in the list, even though the RAID array is reported as healthy in the system's UEFI setup. Which of the following is the best next step for the technician to take to make the volume available for installation?

  1. Insert a flash drive containing the storage controller driver and select the Load Driver option on the installation screen.Cevap
  2. B
    Open the Command Prompt window using Shift+F10 and run sfc /scannow to restore missing storage drivers to the installation media.
  3. C
    Restart Windows Setup, select Repair your computer, and run bootrec /fixmbr to initialize the unrecognized disk volume.
  4. D
    Select Windows 11 Home during setup initialization to bypass corporate driver signing enforcement policies.

Cevap

Provide the appropriate mass storage controller driver by inserting removable media containing the manufacturer driver files and clicking the Load Driver option during disk selection.
During Windows installation on custom or enterprise hardware RAID storage controllers, the standard Windows Setup media may lack native inbox drivers for the controller. Selecting 'Load Driver' and pointing to removable media containing the manufacturer's storage controller driver allows setup to properly communicate with the controller and display the attached storage volume.

Adım Adım Çözüm

1
Identify the cause of missing storage volumes during OS setup
Recognize that hardware RAID controllers often require vendor-specific mass storage drivers that are not included in the standard Windows installation image.
Without the matching storage controller driver, the Windows Setup environment cannot communicate with the RAID array.
2
Obtain and prepare the storage driver files
Place the uncompressed driver files (.inf, .sys, .cat) onto an accessible USB flash drive.
Windows Setup requires raw driver files to load the storage interface during the partition phase.
3
Load the driver in Windows Setup
Click 'Load Driver' on the disk selection screen, browse to the USB drive location, and select the compatible RAID controller driver.
Once loaded, the installer can communicate with the controller and display the RAID volume as an available installation target.

Anahtar Kavram

Third-party storage controller driver injection during Windows Setup
Tahmini Süre:1m 30s
Bu soruyu puanla