A technician is inspecting a user's mobile laptop after the user reported that the touchpad has physically lifted out of its housing and become difficult to press. Upon opening the case, the technician observes that the internal battery has expanded significantly. Which of the following is the most appropriate action for the technician to take first?
- Disconnect power, carefully remove the swollen battery, and dispose of it following hazardous waste safety guidelines.Cevap
- BPerform a complete battery discharge cycle down to 0% to recalibrate the power management circuit and shrink the battery cells.
- CReplace the laptop's memory modules with standard full-sized DIMMs to improve thermal efficiency and reduce heat under the touchpad.
- DReplace the display panel's backlight inverter board to restore correct power regulation across the upper palm rest.
Cevap
Disconnect power, carefully remove the swollen battery, and dispose of it following hazardous waste safety guidelines.
A swollen Lithium-ion battery presents an immediate fire and physical hazard. The technician must disconnect AC power, safely remove the battery, and dispose of it according to hazardous material protocols to prevent further damage to components like the touchpad.
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Mobile Device Swollen Battery Safety & Replacement Procedures
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