A system technician is conducting scheduled preventive maintenance on two specialized network printers. The first unit is a high-volume electrophotographic (EP) laser printer displaying ghost images of previous print jobs down each page. The second unit is a thermal transfer label printer experiencing faint, streaked barcode prints and erratic ribbon movement. Which of the following maintenance actions should the technician perform to resolve these specific hardware issues? (Select TWO.)
- Inspect and replace the wiper blade or drum cleaning assembly on the laser printer.Cevap
- Clean the heating element of the thermal printhead using isopropyl alcohol and a lint-free swab.Cevap
- CApply high-viscosity silicone lubricant directly onto the thermal ribbon tension rollers.
- DIncrease the laser printer fuser temperature to to melt residual toner during transfer.
Cevap
The technician should replace the wiper blade/drum cleaning assembly on the laser printer and clean the thermal printhead heating elements using high-purity isopropyl alcohol and a lint-free swab.
Replacing the wiper blade (or drum unit) addresses ghosting because the cleaning phase of electrophotographic printing requires physical removal of excess toner from the photosensitive drum before exposure. Cleaning the thermal printhead with isopropyl alcohol removes burnt wax/resin buildup from heating elements, restoring uniform heat transfer and crisp output.
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Anahtar Kavram
Printer Technologies and Maintenance Procedures
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