An IT support specialist is responding to a reported malware infection on a company workstation. Arrange the following actions in the correct sequence according to the standard CompTIA malware removal process, starting with the earliest step and ending with the final step.
- 1Disconnect the infected workstation from the corporate network and isolate all removable media.
- 2Turn off System Restore in Windows settings to remove unverified system restore points.
- 3Update anti-malware definition files and perform a thorough system scan to clean infected files.
- 4Re-enable System Restore and create a clean baseline restore point.
- 5Conduct security awareness training with the primary user of the workstation.
Cevap
The correct sequence follows the CompTIA 7-step remediation process: 1. Disconnect the infected workstation from the network (Quarantine), 2. Turn off System Restore (Disable System Restore), 3. Update anti-malware definitions and perform a thorough scan (Remediate), 4. Re-enable System Restore and create a clean baseline restore point (Enable System Restore), and 5. Conduct security awareness training (Educate the user).
The standard CompTIA 7-step malware removal workflow mandates the sequence: Identify -> Quarantine -> Disable System Restore -> Remediate (Update & Scan) -> Schedule Updates & Scan -> Enable System Restore & Create Restore Point -> Educate End User. Isolating the system comes first to contain the threat. Disabling System Restore removes corrupted backups. Updating definitions and scanning removes the threat. Re-enabling System Restore creates a verified safe baseline. Finally, user education prevents recurrence.
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CompTIA 7-Step Malware Removal Process Order