A IT technician needs to identify and close a frozen background application process that is consuming excessive system memory on a Windows workstation using command-line utilities. In which logical sequence should the technician execute the following steps to identify and terminate the process?
- 1Open an elevated Command Prompt with administrative privileges.
- 2Execute the tasklist command to view active processes and note the Process ID (PID) of the frozen application.
- 3Execute the taskkill command with the /PID switch to send a standard termination request to the process.
- 4Execute the taskkill command with the /F and /PID switches if the application does not respond to standard termination.
Cevap
The correct sequence begins by opening an elevated Command Prompt, running tasklist to locate the Process ID (PID), attempting a standard termination with taskkill /PID, and finally using taskkill /F /PID to force termination if the process remains unresponsive.
The correct troubleshooting procedure starts by launching an elevated Command Prompt to ensure sufficient administrative permissions. Next, tasklist must be run to retrieve the specific Process ID (PID) of the hung application. Following identification, a standard taskkill /PID command should be issued to gracefully end the process. If the application remains stuck and ignores the initial request, taskkill /F /PID is used to forcefully terminate the process.
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Windows Command-Line Process Troubleshooting