Soru

Zorluk: OrtaResolving System File Corruption and Driver Issues

A helpdesk technician is repairing a Windows 11 computer where built-in operating system tools intermittently fail to launch. The technician executes `sfc /scannow` in an elevated Command Prompt, but the process fails with a message indicating that Windows Resource Protection found corrupt files but was unable to fix them because the local recovery payload is damaged. Which command should the technician run NEXT to resolve this issue?

  1. dism /online /cleanup-image /restorehealthCevap
  2. B
    dism /online /cleanup-image /analyzecomponentstore
  3. C
    sfc /scanonce
  4. D
    chkdsk /r /f

Cevap

Running `dism /online /cleanup-image /restorehealth` repairs the corrupted Windows component store payload so system binaries can be replaced.
Executing `dism /online /cleanup-image /restorehealth` scans the operating system for component store corruption and performs repair operations automatically by downloading required files through Windows Update or a specified source image. Once DISM repairs the component store, running `sfc /scannow` will successfully replace corrupted system binaries.

Adım Adım Çözüm

1
Identify the cause of the System File Checker (SFC) repair failure
The error message confirms that SFC identified corrupted files but could not repair them because the local source files within the Windows Component Store (WinSxS) are also corrupted.
SFC relies on a clean local component store to replace damaged system files.
2
Select the appropriate utility to repair the Windows Component Store
Executing `dism /online /cleanup-image /restorehealth` scans the component store for corruption and automatically downloads healthy replacement files via Windows Update or a designated WIM/VHD repair source.
DISM must repair the component store payload before SFC can successfully substitute damaged operating system files.
3
Re-run System File Checker after DISM completion
Executing `sfc /scannow` now successfully restores corrupted operating system binaries from the newly repaired component store.
Completing DISM restoration restores SFC's source files.

Anahtar Kavram

Deployment Image Servicing and Management (DISM) Component Store Repair
Tahmini Süre:1m 15s
Bu soruyu puanla