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Zorluk: ZorWeb Browser Security and Pop-Up/Redirect Troubleshooting

An IT analyst is investigating a compromised Windows 11 workstation. The user reports that persistent pop-up advertisements appear in the operating system notification center even after closing the web browser. Additionally, attempts to reach internal company web applications are automatically redirected to an external IP address. A full antimalware scan reports zero active malware threats. Which TWO of the following remediation steps should the analyst take to resolve these issues? (Select TWO.)

  1. Revoke notification permissions for unrecognized domains and unregister associated background service workers in browser settingsCevap
  2. Inspect and reset manual proxy server configurations established within system network settingsCevap
  3. C
    Delete temporary internet cache files and clear browser browsing history
  4. D
    Access Credential Manager in Control Panel to clear web credentials and restore default Windows accounts

Cevap

The technician must revoke notification permissions and unregister background service workers in the browser settings, and inspect and reset manual proxy server configurations in system network settings.
The combination of revoking site notification permissions (which unregisters background push notification workers) and clearing unauthorized system proxy settings directly addresses both root causes: background pop-ups in the OS notification center and traffic redirection to rogue IP addresses.

Adım Adım Çözüm

1
Address persistent pop-ups occurring outside active browser windows.
Identify that web push notifications and service workers persist in the background.
Revoking permission grants for suspicious sites and unregistering service workers stops push notifications from appearing in the system action center.
2
Address browser redirection to unexpected IP addresses.
Check system network settings and browser connection configuration for unauthorized proxy servers.
Resetting modified proxy settings restores normal traffic routing to internal network resources.

Anahtar Kavram

Browser notification permissions, background service workers, and proxy redirection troubleshooting
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