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Zorluk: OrtaWeb Browser Security and Pop-Up/Redirect Troubleshooting

A user reports that whenever Microsoft Edge is opened, the home page automatically redirects to an unfamiliar search engine, and unauthorized advertisement tabs open periodically. A desktop technician verifies that system host files and local network configurations are normal. Which of the following actions should the technician take to resolve this browser security issue? (Select TWO.)

  1. Remove unauthorized or unrecognized browser extensions.Cevap
  2. B
    Clear temporary internet files and browser cookies.
  3. Reset the web browser to its default startup and search engine configurations.Cevap
  4. D
    Reinstall the Internet Options applet from the Windows Control Panel.

Cevap

The technician should remove unauthorized browser extensions and reset the browser to its default startup and search engine configurations.
Removing unauthorized browser extensions and resetting the browser settings targets the active mechanisms used by browser hijackers. Rogue extensions often force redirects and generate pop-ups, while resetting preferences returns the search engine and startup pages to a known safe state.

Adım Adım Çözüm

1
Audit browser add-ons
Identify and remove malicious or unapproved extensions.
Extensions often possess permissions to alter browser search settings and launch background pop-up windows.
2
Restore default browser preferences
Reset search engine defaults, home page URLs, and startup tab configurations.
Browser hijackers persist by overwriting default search providers and startup behaviors.

Anahtar Kavram

Browser Hijacker Remediation
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