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Zorluk: OrtaResolving System File Corruption and Driver Issues

A system administrator notices that a Windows workstation experiences recurring stop errors (BSOD) immediately following an automated update to its network adapter driver. The technician successfully starts the system in Safe Mode. Which of the following is the BEST next step to restore the workstation to a stable operational state while retaining the network adapter device?

  1. Access Device Manager, open the network adapter properties, and perform a driver rollback.Cevap
  2. B
    Run sfc /scannow from an elevated Command Prompt to fix the driver binaries.
  3. C
    Execute dism /online /cleanup-image /restorehealth to replace driver files from the local component store.
  4. D
    Open Programs and Features in Control Panel to uninstall the network adapter device.

Cevap

Access Device Manager, open the network adapter properties, and perform a driver rollback.
Performing a driver rollback in Device Manager specifically restores the previously working driver files for the network adapter. This directly addresses instability caused by a recent driver update without removing the device or running unnecessary operating system image repair utilities.

Adım Adım Çözüm

1
Identify the cause of system instability.
The BSOD errors began immediately after an automated driver update, indicating driver incompatibility or corruption.
Isolating recent changes allows for targeted troubleshooting rather than destructive OS repair actions.
2
Boot into Safe Mode and launch Device Manager.
Safe Mode loads basic drivers, allowing stable administrative access to Device Manager.
Device Manager is the primary Windows utility for managing device driver configurations, updates, and rollbacks.
3
Select Roll Back Driver under the properties of the network adapter.
Windows restores the previously installed driver version and restores system stability.
Driver Rollback specifically targets bad driver updates without uninstalling the hardware device or affecting operating system files.

Anahtar Kavram

Resolving Driver Corruption via Device Manager Rollback
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Konular

Resolving System File Corruption and Driver Issues

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