Soru

Zorluk: OrtaOS Installation and Upgrade Methods

An IT technician is performing a clean installation of Windows 11 Pro on a new desktop workstation equipped with a dedicated RAID storage controller. When reaching the partition setup screen during installation, no target storage drives are displayed. Which of the following actions should the technician take to resolve this issue and continue the installation? (Select TWO).

  1. Place the storage controller device drivers on a USB flash drive and click Load Driver on the installation screen.Cevap
  2. Access the system UEFI/BIOS setup to verify that the storage controller is detected and properly configured.Cevap
  3. C
    Execute the sfc /scannow command from the Windows Recovery Environment command prompt to replace missing disk drivers.
  4. D
    Select the option to perform an in-place upgrade so the installation wizard automatically fetches missing controller drivers from Windows Update.

Cevap

The technician should load the storage controller driver from a USB flash drive using the 'Load Driver' option on the partition selection screen, and verify in UEFI/BIOS setup that the storage controller is detected and enabled.
When Windows Setup cannot discover connected drives on a new build with a dedicated RAID controller, it indicates the installer media lacks the required storage controller driver. Supplying the manufacturer's driver via the 'Load Driver' interface makes the storage array visible. Additionally, checking UEFI/BIOS ensures the controller hardware is powered, enabled, and initialized properly.

Adım Adım Çözüm

1
Check system firmware configuration
Confirm that the RAID storage controller is detected by UEFI/BIOS and that the controller mode is correctly configured.
Hardware must be initialized and recognized by firmware before any operating system installer can detect attached drives.
2
Obtain and supply hardware drivers during OS setup
Load third-party mass storage drivers from an external USB drive by selecting 'Load Driver' on the disk selection screen.
Standard Windows installation media may lack proprietary RAID drivers required to communicate with specific disk controller hardware.

Anahtar Kavram

Mass Storage Controller Driver Loading during OS Clean Installation
Bu soruyu puanla