A field technician reports that their enterprise-managed mobile smartphone is repeatedly displaying untrusted security certificate warnings when accessing internal company portals. Network logs indicate that sensitive traffic is being intercepted via a custom root certificate authority (CA) installed alongside an unapproved third-party configuration profile. Which of the following actions should the technician take FIRST to eliminate the unauthorized traffic interception?
- Remove the unauthorized configuration profile and delete its associated root certificate from the device settings.Cevap
- BContact the cellular service provider to reset the device's mobile network connection and clear carrier-side DNS caches.
- CReconfigure the corporate wireless connection from WPA3-Enterprise to WPA2-Personal authentication.
- DInitiate an immediate remote enterprise wipe through the MDM server without prior profile inspection.
Cevap
Removing the unauthorized configuration profile and deleting the associated root certificate from the device settings is the most effective immediate action.
Removing the unauthorized configuration profile and deleting the untrusted root certificate directly neutralizes the Man-in-the-Middle (MitM) threat by removing the malicious trust anchor responsible for SSL/TLS interception warnings.
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Mobile Device Configuration Profile & Root Certificate Remediation
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