An IT support technician replaces a damaged system board on a company smartphone. Although the repair is successful and the device boots up, it cannot connect to the cellular network. The cellular carrier requires the technician to provide the unique physical hardware identification number assigned to the new motherboard to re-provision the device. Which of the following identifiers should the technician provide to the carrier?
- AInternational Mobile Subscriber Identity (IMSI)
- International Mobile Equipment Identity (IMEI)Cevap
- CSystem SO-DIMM module MAC address
- DOLED panel inverter board ID
Cevap
The technician should provide the International Mobile Equipment Identity (IMEI).
The correct answer is the International Mobile Equipment Identity (IMEI) because it is a unique 15-digit serial number assigned to the mobile device hardware itself. When a motherboard is swapped, the device receives a new IMEI that must be registered with the cellular provider to authorize network access.
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IMEI vs IMSI cellular identification in mobile device hardware provisioning
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