An IT technician at an automated indoor agriculture facility notices unexpected browser redirects and system degradation on a Windows 11 computer used for climate sensor tracking. The technician has confirmed a malware infection and successfully isolated the system from the network. Which TWO of the following steps should the technician perform NEXT before initiating the full system malware scan?
- Disable System Restore in WindowsCevap
- Update the anti-malware definition signaturesCevap
- CCreate a new system restore point
- DSchedule recurring automatic anti-malware scans
Cevap
The technician should disable System Restore in Windows and update the anti-malware definition signatures before running the remediation scan.
Following the standard CompTIA 7-step malware removal workflow (1. Identify symptoms, 2. Isolate system, 3. Disable System Restore, 4. Remediate, 5. Schedule scans/updates, 6. Enable System Restore/create restore point, 7. Educate end user), after isolation the technician must disable System Restore and update anti-malware signatures prior to running the scan.
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CompTIA 7-Step Malware Removal Process
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