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Zorluk: KolayTroubleshooting Windows OS Startup and Boot Errors

A user installed an unverified device driver on a Windows 10 desktop. Upon restarting, the computer displays a stop error (blue screen) during startup and continuously reboots before reaching the sign-in screen. Which of the following is the BEST option for the technician to select in the Startup Settings menu to troubleshoot and remove the faulty driver?

  1. Enable Safe ModeCevap
  2. B
    Execute bootrec /fixmbr from the Windows Recovery Environment
  3. C
    Open Event Viewer in administrative tools to review system crash logs
  4. D
    Rebuild the Boot Configuration Data store using bootrec /rebuildbcd

Cevap

Enabling Safe Mode allows the operating system to start with standard default drivers, bypassing the corrupted third-party driver so it can be uninstalled.
Booting into Safe Mode loads Windows with a minimal driver set. Because the third-party driver is not loaded during Safe Mode, the operating system can boot successfully, enabling the technician to access Device Manager and uninstall or roll back the corrupted driver.

Adım Adım Çözüm

1
Identify the cause of the startup crash
Recognize that a newly installed driver is causing Windows to crash during early boot driver initialization.
Third-party drivers loaded during normal boot can trigger kernel-mode stop errors if incompatible.
2
Select the appropriate recovery environment option
Boot into Safe Mode via Advanced Startup Options.
Safe Mode loads only core system files and basic drivers, keeping third-party device drivers disabled.
3
Remediate the driver issue
Access Device Manager or Programs and Features to uninstall or roll back the driver.
Removing the faulty driver restores the system to a clean boot state.

Anahtar Kavram

Safe Mode Boot Troubleshooting for Driver Conflicts
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Troubleshooting Windows OS Startup and Boot Errors

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