A residential property policy explicitly requires the policyholder to submit a formal sworn proof of loss within 60 days of an incident. After a severe storm damages a house, the assigned claims adjuster inspects the property and tells the homeowner, 'I have all the documentation I need to process this; do not worry about submitting the formal sworn statement.' Trusting this instruction, the homeowner does not file the document. Seventy days later, the insurance company attempts to deny the claim, citing the missed 60-day deadline. Which legal doctrine legally prevents the insurer from using the missed deadline as a basis for denial?
- EstoppelCevap
- BWaiver
- CContract of adhesion
- DApparent authority
Cevap
Estoppel
Estoppel is a legal doctrine that prevents an entity from asserting a right or a defense that contradicts its previous actions or statements, especially when another party has reasonably relied on those prior statements to their detriment. In this case, because the adjuster waived the requirement and the homeowner relied on it, the insurer is estopped from enforcing the deadline.
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Anahtar Kavram
Waiver and Estoppel in Insurance Contracts