To improve the durability of its flagship rugged smartphone, the Trekker, a telecommunications company analyzed thousands of broken units that customers had sent to the company's centralized repair facility over the past year. The engineers found that 85 percent of the damaged Trekkers had shattered outer screens, while only 5 percent had damaged internal processors. Based on this data, the engineering team proposed heavily reinforcing the screens on the next generation of the Trekker. However, the chief product architect rejected this proposal, arguing that if the goal is to maximize the average operational lifespan of the Trekker in the field, the company must instead prioritize reinforcing the internal processors.
Which of the following, if true, most helps to resolve the apparent discrepancy between the repair data and the architect's recommendation?
- When a Trekker's internal processor is damaged, the device typically becomes immediately inoperable and is discarded by the user, whereas units with shattered screens usually remain functional enough to justify the effort of returning them for repair.Cevap
- BThe advanced glass used for the Trekker's screen is currently the most durable material available on the market, meaning that further reinforcement would add significant weight without meaningfully increasing shatter resistance.
- CThe internal processors used in the Trekker are already housed within a specialized shock-absorbent chassis that provides substantially more impact protection than the outer screen's casing.
- DThe proportion of returned Trekker smartphones with shattered screens is significantly higher than the proportion of standard, non-rugged smartphones that are returned for screen repairs.
- EThe majority of customers who experience internal processor failure also simultaneously experience a shattered screen due to the high-impact nature of severe drops.