A practical nurse (PN) is reviewing information security practices on a busy medical-surgical unit. Which of the following actions by the nursing staff demonstrate appropriate adherence to client confidentiality protocols and the Health Insurance Portability and Accountability Act (HIPAA)? Select all that apply.
- Faxing a client's transfer documents to an extended care facility and immediately calling the receiving nurse to verify receipt.Cevap
- Confirming a client's room number to a visitor who asks for the client by name, given the client has not opted out of the facility directory.Cevap
- CAccessing the electronic health record (EHR) of a client on another unit to review a rare surgical outcome for personal continuing education.
- Providing a clinical update over the telephone to a caller who accurately provides the client's facility-assigned privacy passcode.Cevap
- ELeaving a detailed voicemail regarding a client's abnormal laboratory results on their home answering machine to ensure timely notification.
- FPlacing a bright red infection control alert sticker on the outside cover of a client's paper chart to warn transport staff.
Cevap
The correct practices are faxing documents and calling to verify receipt, confirming directory information for callers asking by name, and using a privacy passcode for telephone updates.
Under HIPAA and confidentiality protocols, nurses must take reasonable safeguards to protect health information. Calling to verify the receipt of a faxed document ensures it reached the authorized recipient. The facility may disclose directory information, such as the room number, to individuals who ask for the client by name as long as the client has not opted out. Additionally, using a privacy passcode is a secure, HIPAA-compliant method to verify the identity and authorization of a telephone caller before disclosing clinical information.
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HIPAA compliance requires strict verification of identity before disclosing information, the application of the minimum necessary rule, and protection of physical and electronic records from unauthorized viewing.
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