A practical nurse (PN) is riding in a hospital elevator that is also occupied by several facility visitors. Two unlicensed assistive personnel (UAP) enter the elevator and begin discussing the extensive wound care required for a client who was recently injured in a highly publicized local factory fire. The UAPs do not use the client's name or room number. What is the priority action for the PN?
- Interrupt the conversation immediately and remind the staff members that client care cannot be discussed in public areas.Cevap
- BRemain silent until the visitors exit the elevator, and then report the incident to the unit charge nurse.
- CTake no action because the staff members avoided using the client's direct identifiers, such as name and date of birth.
- DAddress the visitors in the elevator directly to assure them that the facility strictly enforces patient privacy policies.
Cevap
The correct action is to interrupt the conversation immediately and remind the staff members that client care cannot be discussed in public areas.
Even if direct identifiers like names or birthdates are omitted, discussing unique or highly publicized clinical details in a public setting (such as an elevator with visitors) makes the client easily identifiable. This constitutes a clear breach of confidentiality. The priority nursing action when witnessing an active, ongoing confidentiality breach is to intervene immediately to stop the inappropriate disclosure of protected health information. Reporting the incident comes after the breach has been stopped.
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Immediate Intervention for Privacy Breaches