Examkin

Soru

Zorluk: KolayTherapeutic Communication

An older adult client in a rehabilitation facility tells the practical nurse, "My daughter hasn't visited in three weeks. She must be too busy with her new job to care about an old man like me." Which response by the practical nurse is most therapeutic?

  1. A
    Don't worry, I am sure she will come to see you this weekend.
  2. B
    Why do you think she is prioritizing her new job over you?
  3. You are upset that your daughter has not been here to visit.Cevap
  4. D
    If I were you, I would just focus on getting stronger so you can go home.

Cevap

The most therapeutic response is to reflect the client's statement by acknowledging they are upset about their daughter not visiting.
The correct response utilizes reflection (or restating). By verbalizing what the client has implied, the nurse validates the client's feelings and encourages them to continue sharing their concerns. This technique demonstrates active listening and empathy.

Adım Adım Çözüm

1
Analyze the client's statement to identify the core emotion being expressed.
The client is expressing feelings of loneliness, sadness, and perceived neglect regarding their daughter's absence.
Understanding the underlying emotion is necessary to formulate an empathetic and supportive response.
2
Evaluate each potential nurse response against established therapeutic and non-therapeutic communication techniques.
Reflecting the client's feelings creates a safe space for them to talk, whereas giving advice, asking 'why', or offering false reassurance acts as a communication block.
Therapeutic communication focuses on the client's needs and encourages them to verbalize their thoughts and feelings without judgment.

Anahtar Kavram

Therapeutic Communication Techniques
Bu soruyu puanla

Konular

Therapeutic Communication

Bu konudan daha fazla soru